Why Sargo was built
A real problem, a practical solution, and a commitment to billiard hall operators.
The Problem
For years, I watched billiard halls operate the same way they did 20 years ago.
Table time tracked on whiteboards or by hand
Session billing calculated manually, with disputes over how long each session lasted
Revenue tracked in spreadsheets that nobody really understands
No real-time visibility into what's happening on the floor right now
Staff spending time on paperwork instead of helping customers
Difficulty knowing which tables are profitable and which ones are underperforming
The worst part wasn't the inefficiency. It was the lost revenue. Every disputed session, every manual billing error, every hour of staff time spent on tracking instead of customer service—it all added up.
And there were no good solutions. Generic POS systems didn't understand how pool halls work. Spreadsheets weren't reliable. Manual systems were the only option.
Building the Solution
I'm a software engineer with 5+ years of professional experience building SaaS and operational systems. I spent 2 years at Guerilla 360 and am currently at Brandmovers (3+ years), where I've led several major projects. My focus has always been on operational software—tools that solve real business problems and make work simpler.
When I looked at the billiard hall problem, it seemed obvious: build software specifically for how pool halls actually operate. Not a generic POS bent to fit. Not a spreadsheet pretending to be a business tool. Desktop software built from scratch around tables, sessions, and revenue.
Sargo started with one core requirement: it had to work offline. Most billiard halls can't rely on internet, and they shouldn't have to depend on someone else's cloud servers to run their business. So Sargo runs on your own computer, works without internet, and keeps your data on your hardware.
Everything else followed from that foundation: live table timers, session billing that's accurate to the centavo, real-time reporting, reservation management, and staff controls. All designed for the specific workflows of a billiard hall.
Our Commitment
Sargo isn't a side project or a venture-backed experiment. It's built by someone who understands operational software and is committed to the billiard hall industry.
You own your data
Everything lives on your computer. No cloud dependency. No data mining. Your business data is yours.
Reliable support
You get direct support from the team building the software. Email support within 24 hours. We're here to help you succeed.
Continuous improvement
Sargo gets better over time. New features, performance improvements, and bug fixes are included in all plans.
Fair licensing
Simple, transparent pricing. No surprise fees. No vendor lock-in. You can upgrade, downgrade, or stop anytime.
Built for growth
Whether you're running 5 tables or 30, Sargo scales with you. Add more devices, more users, more locations—we've built it to grow.
Where we're going
Our vision is ambitious but grounded in reality.
Today
Sargo is the essential operating system for billiard halls. Timers, billing, reservations, reporting—everything a hall needs to run efficiently.
Next
Expanded reporting and analytics so owners truly understand their business. Multi-device support for multi-location operations.
Future
A complete business platform: integrated POS, membership systems, multi-branch management, and advanced analytics for hall owners who want to grow.
But we're not rushing. We're focused on getting the core right—making billiard hall operators' lives easier today—before expanding into new features or markets.
How we support you
Quick response time
We aim to respond to support inquiries within 24 hours, during business hours (PH time).
Multiple channels
Reach us via email or Facebook Page. We're always looking to add new support channels based on what works best for our customers.
Direct contact
For complex issues or feature discussions, you can reach the team directly. We're invested in your success.
Documentation
We maintain guides and FAQs to help you get the most out of Sargo. But we're always open to making documentation better.
Ready to see Sargo in action?
We built Sargo for billiard hall operators. Let's talk about how it can work for your hall.